TRUCKPOWER
TRUCKPOWER

Privacy Policy

PRIVACY POLICY

How TRUCKPOWER collects, uses and protects your personal and business information.

Last updated: October 2026

1. Information We Collect

When you submit an inquiry, request a quotation or subscribe to updates, we collect the information you provide: name, company name, country, email address, phone number and the content of your message. We also collect standard technical data such as IP address, browser type and pages visited, used solely for operating and improving this website.

2. How We Use Information

We use your information to respond to inquiries, prepare quotations, arrange samples and shipments, and provide after-sales support. With your consent we may also send product updates and market news. We do not sell or rent your personal information to third parties.

3. Cookies

This website uses cookies to keep the site working, remember your language preference and understand visitor behaviour through anonymised statistics. You may disable cookies in your browser; core inquiry functions will remain available.

4. Information Sharing

We share your information only with service providers necessary to fulfil your order — freight forwarders, customs brokers and payment providers — and only to the extent required. We may also disclose information when required by law or to protect our legal rights.

5. Data Security

We apply industry-standard technical and organisational measures to protect your data, including encrypted transmission (HTTPS/TLS) and access controls. No method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

Inquiry and order records are retained for as long as needed to provide service, meet legal, accounting and warranty obligations, and resolve disputes, after which they are deleted or anonymised.

7. Your Rights

You may request access to, correction of, or deletion of your personal data, withdraw marketing consent, or object to processing at any time by contacting us. We will respond within a reasonable period and in accordance with applicable law.

8. Updates to This Policy

We may update this policy from time to time. The current version is always published on this page with its revision date. Continued use of the website after an update constitutes acceptance of the revised policy.

9. Contact Us

For any privacy question or request, contact us via the details on our Contact page or email service@truckpower.com.

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